Effective Date: July 2025
These terms govern the use of services provided by Trustio, a business registered in the United Kingdom.
"We", "us", "our" refers to Trustio, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
"You", "your" refers to the customer or client.
"Services" means any products or services provided by us.
By engaging with our services, you agree to be bound by these terms. If you do not agree, you should not use our services.
All orders or bookings must be confirmed in writing (email or online form).
Prices are provided in advance.
Payment terms: paid upfront on website.
We reserve the right to suspend services for non-payment.
Cancellations must be made in writing.
48 hours’ notice required.
Refunds are issued at our discretion and in accordance with UK consumer law.
All content, materials, or deliverables we provide remain our intellectual property unless agreed otherwise in writing. You may not copy, resell, or redistribute our work without permission.
We are not liable for:
Indirect or consequential losses
Any delays caused by circumstances beyond our control
Total liability will not exceed the amount paid by you for the service
We comply with the UK GDPR. See our [Privacy Policy] for details on how we handle personal data.
We will keep all information you share with us confidential and expect the same in return.
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
For any queries about these terms, please contact:
Trustio
Email: Info@trustio.co.uk
Phone: 020 8058 6504