GDPR Policy

GDPR Privacy Notice

Effective Date: July 2025

This notice is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and explains how we collect, use, and protect your personal data.


1. Data Controller

Trustio

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

Email: info@trustio.co.uk


2. What Personal Data We Collect

We may collect the following data when you use our website:

  • Name

  • Email address

  • IP address

  • Contact information you provide via forms

  • Technical data (e.g., browser type, pages visited)


3. How We Use Your Data

We use your data to:

  • Respond to enquiries

  • Provide services

  • Improve our website

  • Send communications (only with your consent)

We only collect and use your data when we have a lawful basis to do so.


4. Lawful Bases for Processing

We process personal data based on:

  • Consent – when you opt in

  • Contract – to fulfil a request or service

  • Legitimate interests – to improve our services

  • Legal obligations – where required by law


5. Your Rights Under GDPR

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to or restrict processing

Contact us at info@trustio.co.uk to exercise any of these rights.


6. Data Retention

We only keep your data as long as necessary for the purposes we collected it. For example, enquiry data is typically kept for 12 months. You id is only used for account opening and then destroyed same day account opened.


7. Data Security

We take appropriate security measures to protect your personal data from loss, misuse, or unauthorised access.


8. Sharing Your Data

We do not sell your data. Nor do we sell it.


9. Cookies

We may use cookies to enhance your experience. You can control cookie use via your browser settings. For more, see our Cookie policy


Contact Us
If you have questions about this notice or your data, email: info@trustio.co.uk

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